Right of Withdrawal

(Consumer is any natural person who concludes a legal transaction for purposes that are predominantly neither commercial nor their
can be attributed to independent professional activity.)

Right of withdrawal

Right of withdrawal

You have the right to cancel this contract within 14 days without giving reasons.
The cancellation period is 14 days from the day

- on which you or a third party named by you who is not the carrier took possession of the goods, provided that you have ordered one or more goods as part of a uniform order and these are or are delivered uniformly;
In order to exercise your right of withdrawal, you must contact us (Mera Kunabalachandran, Virchowstr., 57, 46047 Oberhausen, telephone number: +49 (0)208 - 77822259, email address: info@fiocco-jewelry.com) by means of a clear declaration (e.g. a letter sent by post or an email) about your decision to withdraw from this contract. You can use the attached sample cancellation form, although this is not mandatory.

In order to meet the cancellation period, it is sufficient that you provide notification of your exercise of the right of cancellation before the cancellation period expires

Consequences of revocation

If you cancel this contract, we will have to pay you all payments we have received from you, including delivery costs (with the exception of additional costs resulting from you choosing a type of delivery other than the cheapest standard delivery offered by us have) to be repaid immediately and at the latest within 14 days from the day on which we received notification of your cancellation of this contract. For this repayment we use the same payment method that you used for the original transaction, unless something different was expressly agreed with you; Under no circumstances will you be charged any fees due to this repayment.

We can refuse the repayment until we have received the goods back or until you have provided evidence that you have sent the goods back, whichever is the earlier.

You must return or hand over the goods to us immediately and in any case no later than 14 days from the day on which you inform us of your cancellation of this contract. The deadline is met if you send the goods before the deadline of 14 days has expired.

You bear the direct costs of returning the goods.

You are only liable for any loss in value of the goods if this loss in value is due to the handling other than what is necessary to establish the nature, characteristics and functionality of the goods.

Reasons for exclusion or expiry

The right of withdrawal does not apply to contracts

- for the delivery of goods that are not prefabricated and for the production of which an individual selection or determination is made by the
is relevant to the consumer or is clearly tailored to the consumer's personal needs;
- for the delivery of goods that can spoil quickly or whose expiry date would quickly be exceeded;
- for the delivery of alcoholic beverages, the price of which was agreed upon conclusion of the contract, but at the earliest 30 days after conclusion of the contract
can be delivered and whose current value depends on fluctuations on the market over which the entrepreneur has no influence;
- for the delivery of newspapers, magazines or magazines with the exception of subscription contracts.

The right of withdrawal expires prematurely for contracts

- for the delivery of sealed goods that are not suitable for return for health protection or hygiene reasons if their
seal was removed after delivery;
- for the delivery of goods if, due to their nature, they were inseparably mixed with other goods after delivery;
- to deliver sound or video recordings or computer software in a sealed package if the seal is broken after the
Delivery was removed.

Sample cancellation form

(If you want to cancel the contract, please fill out this form and send it back.)
- To Mera Kunabalachandran, Virchowstr., 57, 46047 Oberhausen, email address: info@fiocco-jewelry.com :
- I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/
the provision of the following service (*)
- Ordered on (*)/received on (*)
- Name of the consumer(s)
- Address of the consumer(s)
- Signature of the consumer(s) (only for paper notification)
- Date
(*) Delete what is not applicable.

Important instructions

The items must be unworn and in perfect condition.
Please make sure to put the jewelry into the space provided in the padding. Please send the jewelry back to us in the original packaging with all packaging components.
If these have been disposed of, we ask that you use suitable packaging that guarantees protection against transport damage.