Alternative dispute resolution: The European Commission provides a platform for out-of-court online dispute resolution (OS platform), which can be accessed at https://ec.europa.eu/odr
We are neither willing nor obliged to take part in dispute resolution proceedings before consumer arbitration boards.
We have been a member of the “FairCommerce” initiative since February 23, 2019. Further information can be found at www.haendlerbund.de/faircommerce .
Choosing a selection results in a full page refresh.
